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Messaging and Communication Policy

Last updated April 6, 2026

This policy explains how Hubb Invite supports lawful invitation messaging, including SMS and email communications sent for events hosted in Canada.

Overview

Hubb Invite helps event hosts send invitations, reminders, Save the Date messages, and RSVP communications by SMS and email. Hosts are responsible for ensuring that each recipient may lawfully receive those messages.

CASL Compliance

For event invitations sent through Hubb Invite, hosts are expected to send messages only to people with whom they have an existing relationship or another lawful basis to communicate. In many cases, this will involve implied consent arising from a personal relationship, family relationship, wedding or event participation context, or a direct guest invitation.

Hubb Invite does not authorize the use of the platform for unsolicited marketing, bulk cold outreach, list rentals, or unrelated promotional communications.

SMS Messages

SMS messages sent through Hubb Invite should clearly relate to the relevant event.

  • Invitation and reminder messages identify the event context.
  • Each SMS includes an opt-out instruction: Reply STOP to opt out.
  • If a recipient opts out, the host should not continue sending non-essential SMS messages for that event unless a lawful basis still applies.

Email Messages

Email communications sent through Hubb Invite include:

  • A reason the recipient is receiving the email.
  • Identification that the message is being sent for the event host using Hubb Invite.
  • A direction to contact the event host or Hubb Invite to stop future event emails.

Hosts should not remove or obscure compliance-related footer content that Hubb Invite adds to guest-facing event emails.

Host Identification

The event host is the primary sender for invitation purposes. Hubb Invite acts as the service provider used to deliver the message. Recipients should be able to tell that the communication relates to a specific host or event and that Hubb Invite is the platform used to send it.

Recipient Questions

Recipients who have questions about why they were contacted should first contact the event host. They may also contact Hubb Invite at privacy@hubbinvite.com for assistance with privacy, opt-out, or communication concerns.